AI Receptionist Questions, Answered
Real answers about answering every call, booking jobs, and never losing a lead to voicemail. No fluff, written by the team that builds these systems.
Can an AI receptionist book emergency callouts after hours?
Yes. An AI receptionist can handle after-hours emergency callouts by listening for urgent keywords, capturing the property and the fault, then either booking the soonest slot or escalating straight to your on-call number. The point is that a 2am burst pipe gets actioned, not left on voicemail until Monday.
Braňo HrivňákCo-Founder, MeltFlex SolutionsCan an AI receptionist screen spam and robocalls?
Yes. An AI receptionist screens calls by answering first and checking whether there is a real caller with a real request. Silent robocalls and obvious spam get filtered out before they reach you, while genuine callers get qualified and booked. The result is that you stop losing time and focus to nuisance calls.
Matúš KolejákCo-Founder, MeltFlex SolutionsCan an AI receptionist text back a missed call?
Yes. A good AI receptionist sends an instant text to any call it cannot complete, usually within seconds, so the caller gets a reply instead of silence. The text can acknowledge the call, ask what they need, or share a booking link, which often saves the lead before they ring a competitor.
Matúš KolejákCo-Founder, MeltFlex Solutions